At NitinBansal.in, we aim to provide exceptional services to help you grow your e-commerce business. Since most of our offerings are digital, custom, and service-based in nature, we have a strict cancellation and refund policy to ensure fair use of our time and resources.
📌 1. Cancellation by Customer
Service cancellations will only be accepted within 12 hours of placing the order and only if work has not been initiated.
Once the onboarding process or work has begun (like account setup, document filing, content writing, etc.), cancellation is not permitted.
For cancellation requests, please email: support@nitinbansal.in with your Order ID and Reason.
💸 2. Refund Policy
We follow a strict no-refund policy under the following conditions:
Refund is not applicable once any part of the work has started or delivered.
Digital deliverables (listing files, account creation, A+ content, etc.) are non-refundable due to their customized nature.
Government filing fees (for GST, FSSAI, MSME, Trademark, etc.) are non-refundable once submitted to the respective authority.
No refund will be processed for service delay caused by lack of documentation or delayed response from the client’s side.
🔁 3. Refunds in Special Cases
In very rare situations, we may issue a partial or full refund if:
We are unable to start your work within 7 business days due to internal issues.
Duplicate payment has been made (refund will be issued after proper verification).
Platform account creation gets permanently rejected and no alternate solution is possible (partial service fees may be retained).
All approved refunds (if any) will be processed within 7–10 business days to your original payment method.
⚠️ 4. NitinBansal.in Rights to Cancel
We reserve the right to cancel your service under the following conditions:
If you provide false, misleading, or incomplete information
If you violate our terms of service or abuse our team
If your behavior is unprofessional, threatening, or violates ethical boundaries
In such cases, refunds may not be provided.
📩 5. Contact for Cancellation/Refund Queries
All cancellation or refund-related queries must be sent to:
📧 support@nitinbansal.in
Please include:
Your full name
Mobile number
Order ID
Reason for cancellation
🔁 Important Notes
By placing an order on NitinBansal.in, you agree to this cancellation and refund policy.
This policy is subject to change without prior notice. Please review periodically for any updates.